5

Excellent European car service : Benz, BMW,Mini Cooper

5

As usual, Eric and his crew I knew exactly what to do. I am always amazed by their level of expertise. I wants had an electrical problem and went to the dealer who charged me $400 and did not fix it. Eric have it fixed the next morning On this occasion, our car developed a fatal oil leak that could have totaled the car. Eric and his team fix it in a very thorough manner that allows us to keep the car. We are very grateful for this excellent group of mechanics and administrative staff. I especially like Jordan who helped us

5

Easy to work with. The best anti-dealership option around.

5

Awesome customer service! Jordan was very helpful from start to finish explaining my truck’s issues to me and the work was completed way before the time frame I was given. Thank you so much!

3

I was satisfied with service and recommendations

5

Eric, As usual the car is fine. Thank you. Jesse Fanshaw

5

I have been taking my Mercedes Benz vehicles to European Autowerks for over 35 years. It is really a "mental relief" to be able to bring your automobile to the shop and know that you can trust what they say needs to be done is exactly what needs to be done. Kevin Ward works on my cars and he is AWESOME!!!! I would not take my cars anywhere else. Superb Operation. Thank you Eric !!!!

5

Always good. If the service and experience wasn't, I would not keep going back. It is always a pleasure to hear that people you have recommended to European autowerks have had a good experience too. I was told about one just today. The valet service is a nice touch. Thank you!

4.5

Happy with the results of work completed on my truck. Very pleased with the 'recap' by Jordan of all work completed.

1

Unfortunately, after having the estimate of work that I was told needed to be done by other respected professionals in the field I was told the estimates were outrageously high and most of the work was not even necessary. Trying to charge close to 1,000 dollars for three tires that weren’t even necessary is one example. For this reason I will not recommend or be using services at this establishment!

Hello Rita. I am sorry you didn't think we provided the service you were expecting. I did look over the estimates and the pictures/notes. I see you had 3 tires that were 4-5/32 and tire manufacturer's rec. tires at 4/32 to be replaced. We priced a matching set of 3 for close to $600 and a new set of Continentals for close to $900. The technician also found worn ball joints needing to be replaced. With the noise you were having, ball joints that were worn, tires that were at or close to being needed, we would always rec. what should be replaced. We wish you the best and hope your vehicle is fixed to your satisfaction and everyone's safety.

- European Autowerks
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