Virginia Beach Auto Repair

I had the BEST experience at European Autowerks with their mechanic and service advisor. I received excellent customer service and a fast repair, the issue was fixed and I am very happy with the end result. I plan to use this shop for all my future needs. Great people! Highly recommend. 😊

Staff is welcoming, the process of getting a loaner car was easy and all the ask is you fill it with gas upon returning. Price 2/3 of what any other place would charge, and a 3 yr/36k warranty is pretty solid. I still recommend DIY, but for jobs that you just don't have time or tools for, bring it here.

I have a mercedes GL450. I brought a total mess to them and they got it all straighted out relatively quick haven't had any problems since if I have anymore issues I know where I'm going

Excellent service!

They were very rude and lack complete professionalism. Mainly because they have racial biases towards black people. I own a transport business and my drivers came to pick up a customer car that needed to be jumped. They asked to use their jump box and were treated like common thugs. The women in the office were escorted from their building as if they needed to be protected from my employees because they were picking up a vehicle that needed to be towed. ( They already knew we were coming to pick the car up and they were already aware that the car doesn’t hold a charge) Everyone in this office needs to be retrained in customer service and learn how to treat people with human dignity. I advise anyone needing to have their European made cars serviced to go elsewhere. You can even contact me and I will give you the name of decent people who also work on these types of vehicles without all the racism. I am truly disgusted and disappointed that they had to be treated so badly for trying to do their jobs.

Outstanding quality service. Whole staff very professional. I highly recommend everyone with foreign cars to visit.

Greatest place in town! Had issues from a previous repair shop and these guys fixed it all at great value and short time. Also great communication!