Virginia Beach Auto Repair

I brought my 2003 Mercedes car here to get something looked at related to the shocks. They charged me roughly 125.00 for diagnosis, and I was told I needed to pay 1080.00 to get the rear suspension accumulators replaced as well as a bleeding procedure done. I agreed to do this and was told they needed to order the parts and it would be completed the following day. At the same time I told them I would like an inspection done to which they agreed. The following day they were waiting for the parts which were not received by late morning, and I was told the car would be ready for pick up that afternoon. They ultimately did the repair and inspection. They returned with inspection issues totaling in roughly 2800.00. They did the inspection after the initial repair. This is a company that does not want repeat customers. As experts I would expect them to do the inspection first especially since they had time (car dropped off 9 am the day before and repair not started until the following day in the afternoon) and say "hey you need 4000.00 dollars in repairs" to which I would not have had this car fixed. Knowing full well the car is almost 20 years old, they should have done the inspection first which they had ample time. We have gone to them for a few jobs and this will be the absolute last time they get our business. I will refer people away from this company. I will be disputing this with my credit card.

We found the company on line. The company responded in a very professional manner and provided excellent services. We will use this company in the future when we need to have our Mercedes serviced.

European Autowerks is on point with their customer service. They aim to please! Very efficient yet take the time to ensure the job is done correctly.

They are pricey (but they have the BEST warranty around 3yr/36k mile) so this place is better to use if your dealership warranty has just expired and you have a newer model used export. In that regard, they are worth the warranty alone. Friendly staff and clean shop.

I had my Mercedes Benz in for repair work and was very much satisfied. I was given a date and my car was finished before time and the staff was very knowledgeable and courteous 😊 I would definitely recommend them for your service needs.

I had an awesome experience at European Autowerks. Everyone I encountered was friendly and professional. The price was reasonable and lower than what was quoted. I will definitely use Autowerks as my regular car care center.