Virginia Beach Auto Repair

My family has brought ALL of our vehicles to European Autowerks, for many years now, for service and repairs. The ENTIRE Team’s integrity, knowledge, and ability to expeditiously and accurately diagnose and resolve issues is amazing. We had our most recent outstanding experience interacting with Taylor and he is extremely professional, courteous, and demonstrates a genuine concern for providing exceptional customer service.

Great Company, Great Service, Great people.

I can’t say enough good things about European AutoWerx’s! Ramel at the front desk has been my main contact since I have been bringing my Mercedes here, the last two years! High quality work, friendly staff, and they always answer my questions, when I don’t understand something. A week ago my sunroof “jammed” I was pretty upset about it, because I had just had it replaced last fall, Ramel was so kind and understanding, despite my fear of having to have it replaced again. He was very reassuring and when I went to pick up my car, the sunroof was back in good working order, and it was under warranty so I didn’t have to pay for service that day, which was a blessing! Also, there have been times when they have had to keep my car, they almost always give me a loaner car, which is an added plus! Highly recommend this company, to all my friends and family!

Great professionalism, really accommodating, will definitely go back

Great customer service, especially Taylor. Their diagnosis did not surprise me because it was the same diagnosis that I found. I didn't want to replace the SMB since it needs to be re programmed. I am recommending them highly....

Great service

Taylor was very professional and kept me informed throughout the process. I was a first time customer and a little apprehensive, but felt reassured and overall, very happy with my experience!

Full transparency, I thought I was booking a service appointment with a previous mechanic, but I accidentally picked the wrong place. Totally worked out for us though and will be returning for all of our future needs. We managed to inherit an audi when our child got new orders, and not having a bit of background on this car, we took it in with the concerns. Communication was AMAZING. Everything was laid out. I received an email with quotes and pictures of what they found and what they recommended(as a woman, this eased my mind a bit that I wasnt being taken advantage of and that the work quoted was justified). They were prompt and efficient and very thorough. Taylor let me know everything ahead of time and took the time to explain every step. He let me know what I absolutely needed and what could potentially wait just a bit longer(I was protesting doing everything in one shot). He made this process that I typically view as a nightmare, an absolutely pleasure. A car brought in for service by happenstance ended in a guaranteed return customer. Thank you!