5

Good service!

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5

5

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5

Everything is good, never had anything we have not liked. A must try

1

Took an 04 Audi to this shop to get a diagnostic because of some issue I had which I later found out was my MAF (Mass Airflow Sensor.) They charged me $352 for a “level 2” diagnosis and then told me my sensor was not plugged in and the hardware needed to be tighten and coolant refilled. So they charged me and extra $200 just to do that. So I spent around $600 with them just for my car to breaks down again that very same day. So, I bring it back and now they tell me something in my coolant popped off and all of it leaked out, which is something that’s never given me an issue until leaving their shop. So I payed another $150 to get the plug fixed and coolant filled again. Again I leave and the next day I begin to have the same issues I had when I brought it in the first time so I took it back to see what wrong now and they tell me my MAF was aftermarket and sometimes doesn’t work well with Audi so they priced me another $550 to change my sensor. At this point I just told them to give me my car and left. So after spending almost $600 just to have 0 results I will never comeback here. To replace this sensor takes less than 30 minutes so I went and found the OEM MAF for my Audi bought it for $151 and put the sensor on myself. They were absolutely terrible going there made me feel like they were a shop that just wants you to spend spend spend and keep you coming back after finding issues that never were issues until seeing them.

Hello Patrick/Rina. If you recall, we spoke about cooling fan issues with your vehicle on your visit. We also discussed all the items that were improperly installed and left off when the generic MAF sensor was replaced prior to arriving. After your vehicle overheated the next day, we solved the leak and once again explained the overheating issue that you didn't want to repair. Finally, the MAF sensor you purchased and installed prior to visiting us failed and we suggest you purchase a factory replacement. You refused this repair and the overheating repair a third time. We also made you aware of numerous mechanical and maintenance issues with the vehicle and wanted to make sure you made informed choices. We will file this under "no good deed goes unpunished". We wish you well and hope your Audi gives you years of reliable service.

- European Autowerks
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