5

I had an awesome experience at European Autowerks. Everyone I encountered was friendly and professional. The price was reasonable and lower than what was quoted. I will definitely use Autowerks as my regular car care center.

Hi Siobhan! Thank you for taking the time to leave a 5 star review. We are so glad you found our staff to be friendly and professional. We are happy you had a great experience at our shop as we love to offer great service and reasonable rates. We hope to see you again in the future!

- European Autowerks
4

First off, I love the communication and professional work ethic here. I always know what is going on with my car and I enjoy how helpful and nice the staff are. My last visit had good and bad but the bad was very minor. The good: The work done here is quality and can be trusted. I always feel safe in the knowledge that the team here takes care of their customers and lets you know if something is dangerously wrong with your car. My car has never been happier than after a repair done at European Autowerks. I always have my car by the time I ask for it. The team is up front about availability and how long a repair is expected to take and they have never let me down. I did notice and thank you all for the fix on my intermittent wiper setting. The bad: After my windshield replacement, some debris was left on the center console, a quick vac could have easily removed it. I received my car back with the tank on “E” and fuel light on after I left it with the dealer about half full. I don’t expect a full tank, but having to scramble to the nearest gas station isn’t a great feeling right after getting my car back. Do expect to pay a little bit more here, but it’s for quality work so I don’t mind that too much. Overall, great work, keep doing what you’re doing and thank you!

Hi Ty! Thank you for taking the time to leave a 4 star review. We are so glad you found our staff to be professional, helpful and friendly. We are so glad that we could provide you with prompt and thorough communication during the time we were working on your vehicle. We truly apologize about the mess that was left on your console and the fuel light on that is defiantly our bad. We hope to see you again in the future!

- European Autowerks
5

Hi Christian! Thank you for leaving a 5 star review! We look forward to seeing you again! :)

- European Autowerks
5

The team here was great. They are very honest and transparent mechanics, which is something to be valued. They cautioned me about all the things I'd likely experience with an extended warranty provider (most of which happened) and they were very prompt and thorough in their communications and evaluations. I loved that they shared their diagnostics online with pictures and descriptions too. They aren't cheap, though they are cheaper than a dealership, but they do quality work.

Hi Brian, thank you for leaving a 5 star review! We are so glad that we could provide you with prompt and thorough communication and evaluations. We are also glad that you found our pictures and descriptions of the diagnostics to be helpful. We hope to see you again in the future!

- European Autowerks
5

My family owns an A6 and A8L, been taking our vehicles to both Audi dealerships in MD and VA for over 8 yrs, spending thousands of $ for the most mundane repairs till i discovered Euro Autowerks. Received a quote from Audi for a mandatory repair for $5k then visited Euro Autowerks and received repair price of $1.6k to include a 3yr warranty. This is where i will be be taking my family cars going forward. As a active duty military member we need those who we can rely on when things get tough and i put my trust in Euro Autowerks. Not to forget the outstanding customer service provided by Service Advisor (Ramele), he kept me up to date on my car and gave me financial options when things seemed rough.

5

Quality work and great communication. Always awesome to work with this shop.

5

5

I am very happy with their establishment! Very professional and proficient yet empathetic. I needed over 7,000.00 worth of work done to my bmw. I didn’t know how I was going to pay that on the spot out of pocket. However Ms. Ally helped me get the majority of it covered after my minor collision through my insurance. They fixed it in a timely manor as well. They helped me with back and fourth communication with my insurance company in which they did not have to do. And I’ll be forever grateful. Great place give them a try it’s worth it. -MERCEDES J

2

Overpriced.

2

Overpriced.

Hi Karen, unfortunately, we checked our database and have no record of you ever coming to our shop. Is it possible that you could be under a different account, or that your post was meant for a different shop? If it was meant for us, we would love to make things right. Please call us at (757) 490-7471 so we can sort this out.

- European Autowerks
European Autowerks – Virginia Beach is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call European Autowerks (757) 490-7471 if you have any issues in accessing any area of our website.