1

I own an E320 CDI Mercedes, towed it in two months ago for a leaking fuel injector seal. Was quoted $3300 to replace one injector, reseal other five injectors and replace a couple ball joints - $175 tow charge. I agreed because “we include a 3 month/36k mile warranty - best in the business”. Two months later, one injector they sealed is leaking. I drop the car off for warranty work and get two quotes instead. $1100 for another new injector or $6000 for five new injectors. I ask about the warranty and am told it pretty much only covers the new injector. I ask them to just fix the leak because I can’t afford another large repair bill, $220 quote. Chris calls me back in an hour to tell me they are uncomfortable repairing the leak because the injectors look original…I was hoping he would honor the warranty. I ask about the warranty again and tell him I just don’t have $6000 for five new injectors and another useless warranty. I get a call telling me my car is ready and ask to pay the bill. Chris tells me no charge. I think awesome, they gave me warranty work! I go pick my car up and the injector is still leaking…no charge because they didn’t do anything! I get the car home, 60 miles, remove the leaking injector, clean it, install a new copper washer, use a new bolt and magically no leaks! I put 250 miles on the car this weekend and still no leaks. European Autowerks will up-sell you to death just to get your money but will not honor their own warranty! Stay far away from this place…you’ve been warned.

5

Starting problem found fixed car running well I would use this shop again

4

They did what they said were going to do at a reasonable price. I've been there twice and satisfied both times.

5

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5

I own a '95 BMW M3. Couldn't find anyone that would work on early models. I called European autowerks. The gentleman who answered the phone was proffesional intelligent and informative about early E36 models. My car was towed there. The texted when it arrived. Sent text next day with link to diagnosis with photo of my car. Gave quote and I picked up car next day for quoted price.

1

The work is about the same as any certified German auto mechanic, the difference is threy are twice as high as any in the Hampton roads area . They use a price matrix, and that you should run from . I ask about front brakes on my Audi S5- and the price was 1495!!! I then took my car to another German mechanic I was referred to,and had both front and back for 1300 dollars. This is the most expensive German mechanic I ,,have encountered in 8 states . I have lived in worked with different fortune 500 companies,and although I could afford it, there is no way I would allow my self to pay these overpriced services. Take my word I have a Bmw m3 and Audi S5 and I know what good service and fair prices are.

5

Eurotech Autowerks is the only place that has been able to service my 2008 Volvo XC90 with success. Rick is honest and fair. He knows his stuff and we will not take our Volvo anywhere else!

5

5

The team at European Autowerks did an outstanding job installing running boards on our Mercedes. Mercedes does not make running boards for our particular model so the owner, Eric, searched far and wide to find the right set for our SUV. We cannot be happier with the look and installation. Everyone at European Autowerks were super helpful and friendly. This is a top notch business that really pays attention to the details and customer experience. I highly recommend.

5

Look no further than European Autowerks. They took care of me from the second I called. There is no one more honest, professional, and does quality work.

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