5

Outstanding Service and as work was performed stayed in contact to let me know what was going on and the progress being made. My vehicle was returned to me on the day that it was promised. I highly recommend European Autowerks. Great work at an affordable price!!

5

Don't you wonder why there are no reviews with less than 5 stars shown on this website?

5

The five stars are just to get this review in --actually should be ZERO! Since these people won't let my actual bad review get posted on their site, let's try it this way...If you have a Mercedes, beware of the "new" European Autowerks. (Probably should also no matter what car you own!) After 20+ years of great service from previous owners, I brought my cars in and found that they are looking for VICTIMS, not customers. First visit required reconnection of loose hose on air suspension pump --no other problems existed. The bill: $900+ and the part they said needed replacement was not defective -but was replaced anyway. Second visit was for fuel pump replacement on CLK.Their quote was $1500. Had car towed to Auto Haus who did exactly same job using original MB parts for $400 less, including diagnosis, parts and labor. Watch out for over agressive selling by main service advisor using their "courtesy inspection" technique. Totally unpleasant experience --don't say you have not been warned. Reply to EAW response below -- This is their typical attempt to cover their sinister attempts to abuse customers (read: "overcharge and mislead.") No part involved in their work on any of my cars was installed by me, nor did I ever request that I supply any part for their repair on my cars. I DID INDICATE MY DISAPPROVAL WHEN THEY QUOTED AN OUTRAGEOUS PRICE FOR CLK FUEL PUMP REPLACEMENT AND HAD CAR TOWED TO A COMPETITOR. INVOICE FROM THEIR COMPETITOR FOR IDENTICAL WORK, LABOR AND PARTS FOR $400 LESS THAN THEIR QUOTE IS AVAIALABLE. Just try to submit a review that is critical to them on their own website and see what happens. iT WILL NEVER SHOW UP.

Mr. Harmon. I know you aren't happy with the pricing for your repair and you aren't happy we had to repair the part YOU installed yourself on the previous repair. We are glad you were happy with the previous years service and were catered to with discounted pricing, ability to supply your own parts as well numerous other items. You seem to be very angry and vengeful. We understand our shop is not for you and you have placed price over value. We wish you the best of luck.

- European Autowerks
5

Great customer service. Elegant new office/waiting area . And best of all good mechanics. I actually got my car in and out in one day!

5

Great service! Surprised to have a loaner even for an oil change. Thanks! Til next time.

5

Excellent

5

Great team - fast service!

5

If you go somewhere else you shouldn't. Good, honest, fast....and I am not being paid to say this.

5

It is running just fine! Thank you. Jesse Fanshaw

5

My Mercedes has been serviced by European Autowerks ever since the original Mercedes Warranty ran out on the car. It is nice to be able to bring your car to a shop where you know you can trust that the work will be done properly. Kevin Ward, Master Mercedes Mechanic, has been working on my 1977 Mercedes for over 20 years. It is his personal attention to detail that has allowed me to chalk up over 740,000 miles on my Benz. Well done Kevin.

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