5

Great customer service!

5

We are extremely pleased with this business! From the drop off customer service, to mechanics excellent work, and vehicle valet delivery service, its all very organized and well run. I have referred European Autowerks to my friends, neighbors, and colleagues several times. The owner is consciousness of any rework issues or any customer questions, and is willing to not only call me, but takes the time to check up on the services provided. I personally enjoy receiving the text sent by the mechanics with items that require attention. The text has an automated quick video of why I should consider the work to be conducted and if it's either essential or should be considered during the next service appointment. Try finding that kind of service at the dealerships service department where you're another appointment number and financial quote for parts that you may or may not need.

5

Great Service!

5

I called the shop when my water pump showed indications of impending failure. They took my truck right in and had it diagnosed that day and repaired the next day.

5

European motors treated my Mercedes S550 like it was their property ,they inspected my vechicle for a suspenion issue . I was given a price quote for parts and labor ,which I thought was reasonable . Alley at the front desk was knowledgeable on car repair and communicated extreamly well she was polite and extreamly helpfull .A loner car was available the bussiness was extreamly clean .I have decided to make European Autowerk my first choice for all of my vechile needs !

5

They got my 1992 Mercedes se 400 up and running. You just gotta be prepared to spend some money 😂😂. But it’s well worth it because it’s fixed and I’m back on the road. I haven’t driven it in two years so I was expecting to pay for the work. They got the job done. I’m happy 😃

5

Great, friendly service. Willing to go the extra mile!

5

Customer service agents are very friendly and knowledgeable. Beautifully renovated decor.

5

Always have my Mercedes service done at European Autoworks. Kevin does a great job and Allison is always friendly and helpful!

5

My experience taking my SLK350 for unexpected service this week was excellent!! I try to take it to Mercendes Dealeship but they would never return my Calls ,which I found very unprofessional.. I even Went to the dealeship and I asked why no one is responding when I’m in need of a service and they just told me they are backed up 3 weeks and won’t be able to service my car until the end of September.... wow ..so why they didn’t just say that so people won’t be expecting a call back .. My new mechanics are now EUROPEAN AUTOWERKS bc they were very knowledgeable explaining everything the diagnostic showed and what I needed to have done.. Jordan the technician that Work on my car was great and not bothered by my stupid questions (or at least he didn’t show me any boredom lol) bc I know nothing about cars and I had to have him explain several times what everything meant which he kindly comply ..Thank you Jordan for your kindness , excellent work and great customer service .. I would give you guys 4 3/4 stars ⭐️ ⭐️⭐️⭐️⭐️Just bc I just got my car from you and I want to see how it rides and if no problems .. over all a great shop and I recommend EUROPEAN Autowerks for anyone second guessing if they should trust their Mercendes with anyone but the Dealeship.. I say I don’t trust the dealership bc they showed they didn’t care about me or my car needing service..Happy travels happy Labor Day European Autowerks and everyone is reading this ..!! God bless 🙏🏼🙏🏼

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