5

I have been taking my Mercedes Benz vehicles to European Autowerks for over 35 years. It is really a "mental relief" to be able to bring your automobile to the shop and know that you can trust what they say needs to be done is exactly what needs to be done. Kevin Ward works on my cars and he is AWESOME!!!! I would not take my cars anywhere else. Superb Operation. Thank you Eric !!!!

5

Always good. If the service and experience wasn't, I would not keep going back. It is always a pleasure to hear that people you have recommended to European autowerks have had a good experience too. I was told about one just today. The valet service is a nice touch. Thank you!

4.5

Happy with the results of work completed on my truck. Very pleased with the 'recap' by Jordan of all work completed.

1

Unfortunately, after having the estimate of work that I was told needed to be done by other respected professionals in the field I was told the estimates were outrageously high and most of the work was not even necessary. Trying to charge close to 1,000 dollars for three tires that weren’t even necessary is one example. For this reason I will not recommend or be using services at this establishment!

Hello Rita. I am sorry you didn't think we provided the service you were expecting. I did look over the estimates and the pictures/notes. I see you had 3 tires that were 4-5/32 and tire manufacturer's rec. tires at 4/32 to be replaced. We priced a matching set of 3 for close to $600 and a new set of Continentals for close to $900. The technician also found worn ball joints needing to be replaced. With the noise you were having, ball joints that were worn, tires that were at or close to being needed, we would always rec. what should be replaced. We wish you the best and hope your vehicle is fixed to your satisfaction and everyone's safety.

- European Autowerks
4

Awesome customer service and willing to work with you 👍🏿 In my book

5

Great service

5

European Autowerks has earned my complete confidence with more than a decade of flawless work at a fair price. Under the new ownership, the service has continued to improve with new technology and renovation of the reception area. These folks rise to every challenge with determination, good humor, and complete transparency. I deeply appreciate the care they show my 20+ year old SLK and my 60+ year old self.

1

I won’t be back!

5

Great customer service!! Explained everything

5

Customer service is superb!

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