5

I took my older BMW here. I expected to pay a LOT to have some diagnoses done and suspension work. I left having paid a very reasonable amount and with a thorough report in hand. I was never pressured to authorize additional service or repairs, which I appreciate. Would 100% come back here again for BMW service.

5

Thomas, thank you for taking the time to leave us a 5 star review!

- European Autowerks
4

Communication was good, and they utilize a system that provides text message links which include pictures and even videos of observations from their inspection. That was very helpful and transparent. On the cost side, I suggest shopping out any larger repairs. I was quoted $270 more by European Autowerks than another local Euro focused shop, and expect the dealer to be comparable in price.

Patrick, thank you so much for taking the time to leave us a review! We appreciate your feedback and are thankful you found our systems helpful and transparent. Our team of ASE Certified Technicians is committed to providing customers with the best quality of service around! We stand by our work with a 3 year/36,000 mile warranty. We hope you can trust that you are receiving top of the line care all around here! We look forward to serving you a 5 star experience the next time around! :)

- European Autowerks
5

Thank you for leaving us a 5 star review, C! :)

- European Autowerks
5

Took my wife’s 2008 Passat in for testing on the cooling system because it was leaking. Customer service was excellent. They were very forthcoming about what repairs would be necessary and which ones could be held off for a while. The diagnostic service was completely thorough. Now, my wife and I have to make a decision whether we want to spend the money to fix a car that isn’t worth very much.

Thank you for your 5 star review, Stephen! We're glad we were able to provide you with our excellent customer service as we walked you through the repairs needed for your wife's 2008 Passat. If there is anything else we can do for you do not hesitate to give us a call!

- European Autowerks
5

Great people... very professional

Thank you for the 5 star review, Kb! I'm so glad you found our team to be professional. We hope to see you again in the future :)

- European Autowerks
1

Brought my vehicle in at 9:30 am took Kruger Avery 4 hrs to tell me my car failed inspection because of my windshield wipers and itd be a $72 charge for parts and labor after i declined to get the wipers placed it took them 30 mins just to put a rejection sticker on my car complete waste of time

Best of luck to someone that has a terrible attitude and quick to degrade people. We couldn't be happier that you will find a different place to have your car rejected each year.

- European Autowerks
5

You would be working with the very best

5

5

Quick oil change , aired my tires , filled my fluids , reasonably priced. Can’t complain

European Autowerks – Virginia Beach is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call European Autowerks (757) 490-7471 if you have any issues in accessing any area of our website.