5

The only place that I'll repair my mercedes that I should've bought! Lol

5

Ebere, thank you for taking time to leave us a 5 star review! We appreciate the support so much!

- European Autowerks
5

This place is top of the line. We took our Mercedes SLK230 here for essentially an overhaul. Eric and team had diagnosed the problem very quickly and had the car running within a day. From there Eric gave us a rundown of the issues our vehicle was facing after sitting for years. He worked with us on what we should focus on and what items could wait. We were always in the loop of what was going on and never felt pressure. We were given the time to talk about what he had found and time to decide if we wanted it fixed. Honest from the start and can't say enough about how valued we felt.

Kkmapp, wow! Thank you for such a detailed and raving 5 star review! We are so grateful for your kind words. We LOVE to hear that you had such an awesome experience in our shop from start to finish! It was our pleasure to be able to work on your Mercedes SLK230 and offer insight and professional opinions to what should and could be done! We strive to provide honesty and transparency to each of our customers and we're happy you felt that! We hope you come back and see us for any auto repair needs you have in the future! :)

- European Autowerks
5

The team was wonderful. They checked my vehicle out and advised accordingly on its condition. Thanks to the team for prompt, fast and accurate information. Best service I have experienced on Mercedes Benz.

5

Erika, thank you for taking time to leave us a 5 star review! We appreciate it! :)

- European Autowerks
5

I never leave reviews but the customer service was awesome! They managed to squeeze my service in before I left town and every single employee I spoke with was very pleasant to talk to. I will never go back to the dealer again.

3

I would not recommend European Autowerks due to their cost. They asked me to approve a repair without providing an estimate on the cost. ---They charged a full hour to diagnose an underbody noise that was an obvious inner fender-liner / splash shield into the tire - $178, their hourly rate. ---They recommended service on my air filters without visually looking at them. There are better service providers than this at much lower cost.

4

They did a good job but A bit pricey... Let's see how they do on my other vehicle...today

Tony, thank you for taking time to leave us a review! We're so grateful for the opportunity to serve you and both of your vehicles! We hope that you can trust you are receiving the highest level of customer care and auto repair around from our genuine staff and ASE Certified Technicians. We look forward to serving you again for any future repairs that arise!

- European Autowerks
5

3

A bit disappointed. Did the job required. However back seat has a rip in it that was not there before, front passenger seat has 2 large dents that were not there before, fob key does not close and remote of fob does not work. Front desk assures me that the seat issues would never happen on their watch, but they weren't there before.

European Autowerks – Virginia Beach is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call European Autowerks (757) 490-7471 if you have any issues in accessing any area of our website.