I had an electrical issue with my 2009 BMW 328i. I had the vehicle towed to European Autowerks for repair. I had never used them before but was impressed with the reviews I had read. The communication was very good and Ramele kept me informed with the progress of my vehicle. They did not continue with any work until Ramele spoke with me and verified that I agreed with their assessment and gave the approval to continue the work. I was not happy with what I had to pay for the repair, however, the cost would have been much higher if I had taken my vehicle to a BMW dealership. When I say I was not happy with the price, it was because European Autowerks over charged, it’s because the nature of the work and repair done to my vehicle is inherently expensive. They were very knowledgeable and used NEW genuine BMW parts for the repair. I would definitely recommend European Autowerks to anyone who has a BMW for any type of repair, especially electrical repair.