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Automotive Specialists is now called European Autowerks, but our clients can keep on enjoying our full range of auto repair services, as well as their quality!

What Are the Top Five Questions You Should Ask Your Auto Mechanic?

It’s essential to select the right auto repair shop for you and your vehicle, and at European Autowerks, we are honored to be the right facility for drivers throughout the regions of Virginia Beach, Norfolk, and Chesapeake. To earn our clients’ loyalty, our auto mechanics and the rest of our team were always willing to answer any and all of their questions. Here are the top 5 questions that we are asked and that you should be asking your auto mechanic: 
 
What is your warranty? We proudly back all of our work with a 3-year/36,000-mile warranty on all parts and labor. It is our goal to take the mystery out of auto repair and gain your trust by operating transparently. We invite you to ask questions, and we will do our best to explain our process and methodologies.  
Do you have a training program for your technicians? It’s important to us at European Autowerks to be educated on the most cutting edge technology hitting the automotive world. That’s why we insist that our auto mechanics attend a minimum of 8 hours of specialized training every quarter.  
What should I do if my vehicle breaks down after hours? If you find yourself in a pickle after hours and need to have your car brought to European Autowerks, we recommend our towing partner Century Towing at 757-460-9700. They will bring your vehicle here for the night, and in the morning we will ascertain your vehicles failures and determine which auto repairs are necessary to get you back on the road quickly and affordably.  
Do you have loaner cars? We understand the inconvenience of being without your automobile, so we gladly offer you the use of one of our loaner cars while your vehicle is being repaired. We also have a shuttle service that can deliver you anywhere in the Virginia Beach, Norfolk, and Chesapeake region.  
Can you give a specific maintenance plan for my vehicle? Yes, we can, and it’s our goal to keep you informed about the performance of your car. Once we have performed our multi-point inspection, and we have the baseline established for your vehicle, we will outline a regular maintenance schedule to help you plan and prepare for upcoming services.  
 
If the time has come for auto repair or maintenance, don’t hesitate to contact the team of auto mechanics at European Autowerks. As the go-to choice for auto repair among residents of  Virginia Beach, Norfolk, and Chesapeake, you can expect to receive exceptional service. Not only are our technicians experts at what they do, but we are also committed to honesty and transparency. Schedule an appointment today, or stop by at 5461 Virginia Beach Blvd. Virginia Beach, VA 23462. 
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