5

Always extremely knowledgeable and honest and they do top notch work. Wouldn't recommend anyone else..

4

Good work, done quickly. Thank you

3

I should've specifically asked for the cost beforehand, but I asked for Automotive Specialists to take a look at the a/c while doing an oil change and give an idea of cost to repair. I was charged over $100 for the a/c diagnosis. I was told that the compressor was making noise and would need to be replaced. Over $100 seems like a lot for that diagnosis.

I can certainly understand if you were charged this amount just for a technician to take a listen and I would feel the exact same way. Our technician did a thorough examination of the a/c system including freon level, dye level, contamination, sealer, performance and leak check to make sure we had an accurate diagnosis of what was happening. If we are able to repair this for you, I hope you understand you do not get charged for this again, only what it will take to repair the air conditioning. Thank you for your feedback and we truly appreciate you as a customer!

- European Autowerks
5

Had a great experience!

5

The work was done quickly and I had my car back in a day.

5

Great customer service!

5

Eric and his crew always do a great job. I have never trusted anyone with my car more than I do when I take it for service at Automotive Specialists. Eric is honest, caring and wants your car fixed the RIGHT way. Thank you!!!

5

Brought car in for routine service (oil change and tire rotation). As part of a thorough vehicle check, the service the technician spotted extensive dry rot on all four tires on this three-year-old vehicle and provided digital photos as part of the vehicle report. Eric contacted the tire manufacturer and arranged for replacement under warranty, resolving a serious safety issue at a significant savings to me. The whole-vehicle approach at Automotive Specialists is what keeps me coming back.

5

Typical professional service from the team. A real pleasure to deal with.

5

Trust is something that you develop over time...and I trust Chuck and his team with my SL 55 more than could be possible with any other organization. He and his staff are that good. As an example, due to the clock, I was expecting to have a simple oil change. The vehicle (my baby) had less than 1000 miles on her and he did not perform the maintenance and could have done so and charged me for the work. Instead he did the standard once-over and did not charge me anything. I will remain a European Autowerks Services customer forever.CSA

European Autowerks – Virginia Beach is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call European Autowerks (757) 490-7471 if you have any issues in accessing any area of our website.