5

We found the company on line. The company responded in a very professional manner and provided excellent services. We will use this company in the future when we need to have our Mercedes serviced.

Hi Ellen! We are grateful for your 5 star review. We look forward to working with you again in servicing your Mercedes for many more miles!

- European Autowerks
5

European Autowerks is on point with their customer service. They aim to please! Very efficient yet take the time to ensure the job is done correctly.

Hi Laura! Thank you for taking time to leave a 5 star review! We do aim to please and provide on point service that is timely & efficient here at European Autowerks. We hope to see you again in the future!

- European Autowerks
3

They are pricey (but they have the BEST warranty around 3yr/36k mile) so this place is better to use if your dealership warranty has just expired and you have a newer model used export. In that regard, they are worth the warranty alone. Friendly staff and clean shop.

Hi Anita, thank you for leaving a review. We are proud to offer the 3 year/36,000 mile warranty to our customers. Though we do try our best to offer good prices that work for everyone, parts can often be expensive these days. We appreciate you business and we hope to see you again!

- European Autowerks
5

Hi Ralph! Thank you for leaving a 5 star review! We look forward to seeing you again!

- European Autowerks
5

I had my Mercedes Benz in for repair work and was very much satisfied. I was given a date and my car was finished before time and the staff was very knowledgeable and courteous 😊 I would definitely recommend them for your service needs.

Hi Michelle! Thank you for the 5 star review! We are glad we were able to exceed your expectations on the repair work of your Mercedes Benz. Also happy that you found our staff to be knowledgeable & courteous. We hope to work with you again in the future!

- European Autowerks
5

Hi Amanda! Thank you for leaving a 5 star review! We look forward to seeing you again! :)

- European Autowerks
5

Hi Keione! Thank you for leaving a 5 star review! We look forward to seeing you again! :)

- European Autowerks
5

I had an awesome experience at European Autowerks. Everyone I encountered was friendly and professional. The price was reasonable and lower than what was quoted. I will definitely use Autowerks as my regular car care center.

Hi Siobhan! Thank you for taking the time to leave a 5 star review. We are so glad you found our staff to be friendly and professional. We are happy you had a great experience at our shop as we love to offer great service and reasonable rates. We hope to see you again in the future!

- European Autowerks
4

First off, I love the communication and professional work ethic here. I always know what is going on with my car and I enjoy how helpful and nice the staff are. My last visit had good and bad but the bad was very minor. The good: The work done here is quality and can be trusted. I always feel safe in the knowledge that the team here takes care of their customers and lets you know if something is dangerously wrong with your car. My car has never been happier than after a repair done at European Autowerks. I always have my car by the time I ask for it. The team is up front about availability and how long a repair is expected to take and they have never let me down. I did notice and thank you all for the fix on my intermittent wiper setting. The bad: After my windshield replacement, some debris was left on the center console, a quick vac could have easily removed it. I received my car back with the tank on “E” and fuel light on after I left it with the dealer about half full. I don’t expect a full tank, but having to scramble to the nearest gas station isn’t a great feeling right after getting my car back. Do expect to pay a little bit more here, but it’s for quality work so I don’t mind that too much. Overall, great work, keep doing what you’re doing and thank you!

Hi Ty! Thank you for taking the time to leave a 4 star review. We are so glad you found our staff to be professional, helpful and friendly. We are so glad that we could provide you with prompt and thorough communication during the time we were working on your vehicle. We truly apologize about the mess that was left on your console and the fuel light on that is defiantly our bad. We hope to see you again in the future!

- European Autowerks
4

First off, I love the communication and professional work ethic here. I always know what is going on with my car and I enjoy how helpful and nice the staff are. My last visit had good and bad but the bad was very minor. The good: The work done here is quality and can be trusted. I always feel safe in the knowledge that the team here takes care of their customers and lets you know if something is dangerously wrong with your car. My car has never been happier than after a repair done at European Autowerks. I always have my car by the time I ask for it. The team is up front about availability and how long a repair is expected to take and they have never let me down. I did notice and thank you all for the fix on my intermittent wiper setting. The bad: After my windshield replacement, some debris was left on the center console, a quick vac could have easily removed it. I received my car back with the tank on “E” and fuel light on after I left it with the dealer about half full. I don’t expect a full tank, but having to scramble to the nearest gas station isn’t a great feeling right after getting my car back. Do expect to pay a little bit more here, but it’s for quality work so I don’t mind that too much. Overall, great work, keep doing what you’re doing and thank you!

Hi Ty! Thank you for taking the time to leave a 4 star review. We are so glad you found our staff to be professional, helpful and friendly. We are so glad that we could provide you with prompt and thorough communication during the time we were working on your vehicle. We truly apologize about the mess that was left on your console and the fuel light on that is defiantly our bad. We hope to see you again in the future!

- European Autowerks
European Autowerks – Virginia Beach is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call European Autowerks (757) 490-7471 if you have any issues in accessing any area of our website.