Eric and his staff have all treated me very well. I am in and out the door, and any car problems are explained in a very detailed and reasonable way. Automotive Specialists is an extremely sharp outfit. Why do I like them so much? There is never any phoney baloney to deal with here. Their marketing campaign with the lifetime oil change was a great deal, but I would bring my car here even without the ads. I think it is politeness, pride, and professionalism that has me sold. I trust them completely and they are totally squared away. I migrated after dealing with indifferent and at times rude service on Indian River near Kempsville Rd. in the auto strip. I do not throw out "five stars" to just anyone, nor write recommendations for just anyone. I am motivated to do this on my own because I always feel good walking out the door at Auto Specialists.