First we live all the way in Suffolk.. but After having my R350 at another shop for weeks without any real diagnosis or timeline given, I had my car towed here based off the tow drivers recommendation. Not only did they do a COMPLETE inspection of every system good and bad but they returned a full diagnosis and reasonable quote to repair my vehicle (even a few I was issues I was unaware of)... add to that, prompt professional communication (no run around or numbers games) AND a 36,000 mile warranty of work preformed!!! Highly recommend and will continue to have them service my R350 and S430!